Effective Date: September 1, 2025

Last Updated: September 1, 2025

Doran Inc., doing business as The Vac Dudes (“we,” “our,” “us”), respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, and safeguard your information when you interact with our website, services, or communications.

1. Information We Collect

We may collect the following types of information when you use our services:

  • Personal Information: such as your name, email address, phone number, and billing details when you request a quote, make a purchase, or contact us.
  • Technical Information: including your IP address, browser type, device details, and usage data through cookies or analytics tools.
  • Service Information: details related to your central vacuum or Laundry Jet™ system, service requests, or installations.

2. How We Use Your Information

We use the information we collect to:

  • Provide, schedule, and complete services.
  • Communicate with you about appointments, quotes, or inquiries.
  • Improve our website, customer experience, and service offerings.
  • Send you relevant updates, promotions, or newsletters (you may opt out at any time).
  • Comply with legal or regulatory obligations.

3. How We Share Your Information

We do not sell or rent your personal information. We may share information only in these limited situations:

  • With trusted third-party service providers who assist us in operating our website, scheduling, or providing services.
  • As required by law, regulation, or legal process.
  • In connection with a business transfer, merger, or sale of assets.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. However, no system can guarantee 100% security, and we cannot ensure or warrant the security of information you transmit to us.

5. Cookies & Tracking

Our website may use cookies and similar technologies to improve functionality and analyze site usage. You may choose to disable cookies in your browser settings, but some features may not function properly.

6. Your Choices

  • You may opt out of marketing emails by following the unsubscribe link in our messages.
  • You may request access, correction, or deletion of your personal information by contacting us directly.

7. Children’s Privacy

Our services are not directed toward children under 13, and we do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Doran Inc. / The Vac Dudes

Phone: +1-949-228-7364

Email: hello@thevacdudes.com

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